Returns & Exchanges
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We want you to love your purchase. If you're not completely satisfied, we're here to help.
Return unworn items with tags attached within 30 days of delivery.
Exchange for a different size or color at no additional cost.
Refunds are processed to your original payment method within 5-7 business days.
Log into your account, go to "Order History," and select the order containing the item(s) you wish to return. Click "Return Items" and follow the prompts.
If you checked out as a guest, you can initiate a return using the link in your order confirmation email or by contacting our customer service team.
Once your return is approved, you'll receive a prepaid return shipping label via email. Print the label and attach it to your package.
If you don't have access to a printer, contact our customer service team for alternative options.
Place the item(s) in their original packaging if possible, with all tags attached. Include any accessories that came with the product.
For hygiene reasons, please ensure items are clean and unworn (except for trying on).
Drop off your package at any authorized shipping location. We recommend keeping your receipt until your return is processed.
You can track the status of your return through your account or using the tracking number provided in your return confirmation email.
Once we receive and inspect your return, we'll process your refund or ship your exchange item. You'll receive email notifications at each step of the process.
Refunds typically appear in your account within 5-7 business days after processing, depending on your financial institution.
To be eligible for a return or exchange, items must be:
For hygiene reasons, the following items cannot be returned unless they are defective:
We offer free exchanges for different sizes or colors of the same item. If you'd like to exchange for a different style, please return the original item for a refund and place a new order.
If the exchange item is more expensive than your original purchase, you'll be charged for the price difference. If it's less expensive, we'll refund the difference to your original payment method.
Refunds will be issued to your original payment method. The following refund policies apply:
If you receive a damaged or defective item, please contact our customer service team within 7 days of delivery. We'll arrange for a return and replacement at no cost to you.
Please provide photos of the damage or defect to expedite the process.
Regular sale items follow our standard return policy. Items marked as "Final Sale" cannot be returned or exchanged unless they are defective.
For international orders, our return policy remains the same, but there are a few additional considerations:
For specific questions about international returns, please contact our customer service team.
Our customer service team is here to assist you with any questions or concerns about returns and exchanges.
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